Residential help plan
Residences only
$10/device/month
- 1 free remote session a month
- Priority scheduling
- Designed to help people who need a dependable support option
Total ITTotal Package
Total Package suite
Total Package support plans.
Bronze, Silver, and Gold give residences and businesses a clean way to choose the right level of recurring IT support.
SuiteRecurring support for devices that need a dependable next step.
Use this suite when computers, users, networks, email, and recurring support need a managed path.
Protected device plan
Business or residences
$20/device/month
- 1 free remote session per covered device
- Advanced antivirus included
- Advanced firewall included
- Anti-ransomware and zero-day vulnerability protection
- Priority scheduling
Coverage and backup plan
Business or residences
$50/device/month
- Includes 2 Silver-covered devices
- Includes 1x 15GB Off-Site Backup plan See more
- Priority support path for protected devices and backup needs
How we manage it
Choose the plan around the device and the risk.
We look at whether the device is residential or business, how often support is needed, and whether protection or backup should be included.
Common add-ons
Microsoft 365, additional off-site backup, hardware projects, cybersecurity improvements, and network work can be scoped with the plan.
Meeting goal
The goal is to match the device to the right support level before issues become emergencies.
See more in Total IT